GENERAL CONDITIONS OF SALE

  1. GENERAL
  2. CONDITIONS OF PURCHASE
  3. AVAILABILITY AND QUANTITY OF PRODUCTS
  4. ACCOUNT REGISTRATION; PERSONAL INFORMATION
  5. CONTROLS
  6. PRICE, TAXES AND SHIPPING
  7. VERIFICATION AND CONFIRMATION OF CUSTOMER
  8. PAYMENT
  9. CONTROL ACKNOWLEDGEMENT
10. CONFIRMATION ORDER BY MISS GOLD NUGGETS
11. SHIPPING POLICY
12. BILLS
13. RIGHT OF WITHDRAWAL CUSTOMER
14. BACK PERIOD FOR GIFTS TO
15. RETURN PROCESS
16. MANUFACTURER WARRANTY
17. LEGAL WARRANTY
18. REPAIRS
19. ACCURACY OF PRICES AND DESCRIPTIONS OF PRODUCTS
20. FINAL CLAUSES
21. APPLICABLE LAW
22. JURISDICTION

1. GENERAL

The following conditions and any related rules established by MISS GOLD NUGGETS and made available to customers in accordance with the provisions hereof (collectively the "Terms and Conditions") shall apply to all sales MISS GOLD NUGGETS products you ("Customer" or "you") will be able to control, a company registered under the laws and whose registered office is at BP 4-94471 Boissy Saint Léger Cedex France ("MISS GOLD NUGGETS 'or hereafter as "we" or "our") either (a) by telephone via the Customer Relations Service MISS GOLD NUGGETS (the "Customer Relations"), including phone number and email address are listed on the site Web or (b) on the Internet via the website MISS GOLD NUGGETS, identified by the domain www.missgoldnuggets.com (the "Web Site").

These General Terms and Conditions apply exclusively to sales made via the Customer Relations or Web Site. It may be that MISS GOLD NUGGETS modifies Conditions of Sale as appropriate, in its sole discretion.

The General Conditions of Sale apply to any order placed by the Customer Service Centre or the Website are those in effect at the time of placing the order on your behalf by a MISS GOLD NUGGETS representative (in the case of orders placed via the Customer Service Centre) or at the time you place your order (in the case of orders placed via the Website). For orders placed via the website, when you check the "I agree" or similar box in the section order confirmation before placing your order MISS GOLD NUGGETS, you indicate your complete acceptance of these Terms and Conditions. If you refuse to accept these Terms and Conditions, you can not order products MISS GOLD NUGGETS from the Web Site or the Customer Service Centre.

Those wishing to use the Customer Service Center or the Website will be deemed, due to such use, have agreed to be bound by our Terms of Use of the Website and our Privacy Policy, which is incorporated by reference in these Terms and Conditions. Customers using the Customer Relations Department will have access to our Privacy Policy exposed to the "Order Acknowledgement of Receipt".

2. CONDITIONS OF PURCHASE

Only people who (a) are major (eighteen in most countries), (b) enjoy the legal capacity to enter into contracts and (c) resident in France, the UK, Ireland, the Netherlands, Belgium, Luxembourg, Denmark, Finland, Sweden, Germany, Austria, Italy, Spain and Portugal can order products through the Customer Relations Department or the Web Site (please check the payment and shipping items below for details). If you have not reached the age of majority, or if for any other reason you do not enjoy the legal capacity to enter into contracts, one of your parents or guardian will have to order on your behalf and approve and these Conditions of Sale. Any order placed in violation of this clause shall be null and void.

By placing an order through the Customer Relations Department or the Web Site, you represent and warrant that the Customer and end user in good faith and that you will not engage, sell or distribute in any other way MISS GOLD NUGGETS products nor MISS GOLD NUGGETS buy the products for commercial purposes or for any commercial purpose. If, despite our efforts, the product is no longer available or MISS GOLD NUGGETS has reasonable grounds to believe that an order was made in violation of these Terms and Conditions, then MISS GOLD NUGGETS may refuse the order.

3. DISPONIBILITÉ ET QUANTITÉ DES PRODUITS

All orders placed through the Customer Relations Department or the Web Site are subject to availability and consent MISS GOLD NUGGETS.

MISS GOLD NUGGETS reserves the right to modify the selection of items offered on the Website or through the Customer Relations Department and can, in particular, occasionally limit the amount of MISS GOLD NUGGETS products that can be controlled by Client in a single purchase transaction.

The Customer Relations and the product pages of the Website will provide you with information about products being offered for sale through these channels. Please note that only works with an "Add to Cart" button can be sold through the Web Site. You can also contact by phone the Customer Relations (phone number listed on the website) and a representative of MISS GOLD NUGGETS provide you with detailed information regarding the availability of the products and guide you through your purchase.

4. ENREGISTREMENT DE COMPTE ; INFORMATIONS PERSONNELLES

To place an order through the Customer Relations Department or the Website, you shall, or representative of MISS GOLD NUGGETS (on your behalf) must register and create your online account unless you select "Guest Checkout" on our website or via the Customer Relations. To register, you must provide personal information valid and current, such as your name, phone number and e-mail address, and confirm that you are an adult.

When you complete the account registration on the Website or through the representative of MISS GOLD NUGGETS, you will receive an email that will allow you to access your account on the website and create a identifying permanent account login and password. It is also possible that you may receive a second e-mail summarizing the personal information you have provided during the registration of your account online. It is your responsibility to ensure the continued secrecy and security of your password, as well as access to your account. MISS GOLD NUGGETS not be held responsible for any unauthorized use of your account by consecutive third party access and use of your password and login to your account.

We may occasionally modify the information necessary for the execution of a new command or the registration of accounts. These changes will be published on the Website. Please refer to our Privacy Policy and Clause 8 of these Terms and Conditions of Sale where you will find complete information on the use we can make of your personal information.

In case of modification of the information provided by you to the Customer Relations Department or the Website, please login to your account and update them directly on the Web Site, inform the Customer Relations Department (telephone number and e-mail address indicated on the website) or notify MISS GOLD NUGGETS as described in our Privacy Policy. Furthermore, in case MISS GOLD NUGGETS has reason to suspect that a third party has violated the registration of a Customer, password and / or ID of the account connection, MISS GOLD NUGGETS void and would terminate the account and immediately notify the termination by e-mail or telephone.

5. COMMANDES

If you want to order on the Web Site, your order will be processed as follows: Once you have chosen a product, click on the button "Add to Cart" to place this product in your cart. You can then decide to continue your purchases and add them to your shopping cart (subject to the limits of availability and quantity) or go to the payment by clicking the "Order" button. You can also delete one or more products you have selected (s) in cart.

When ordering by telephone through the Customer Relations (phone number listed on the Website), a representative of MISS GOLD NUGGETS to provide you tracking the order.

When you order through the Customer Relations Department or the Web Site, you have to give, as appropriate, other personal information (shipping address, billing address and payment details). You warrant that all personal information provided to MISS GOLD NUGGETS are true and correct. MISS GOLD NUGGETS or its third party providers may collect an additional personal information to that time for reasons of security and the fight against fraud. Please see our Privacy Policy which you can find detailed information on how and how long we are likely to use or store your personal information.

6. PRIX, TAXES ET FRAIS DE LIVRAISON

Unless otherwise stated, all prices shown on the Website pages or products indicated by the Customer Relations Department are in euros including VAT, excluding shipping costs and all other taxes. The applicable currency will be updated according to the destination of the shipment after you have provided the delivery address.

MISS GOLD NUGGETS reserves the right to change prices and delivery charges at any time and without notice. The price of a product and the cost of delivery on the Web Site or indicated by the Customer Relations Department, when MISS GOLD NUGGETS provides you an Order Confirmation will be honored by MISS GOLD NUGGETS.

Shipping charges are not indicated on the product pages, but will be added to the price after you have selected your delivery options.

Shipping fees and applicable VAT will be posted on your order page before it is asked to confirm you and send it to MISS GOLD NUGGETS (in the case of a place on the Web Site command), or although they will be indicated by the Customer Relations Department (in the case of an order placed by phone) and they also appear on the order Confirmation and invoice (if you choose to receive). Shipping fees are disclosed, as appropriate, in the shipping policy indicated below. Please note, VAT will vary according to where the products are shipped.

The actual VAT related to your purchase will be calculated when your order must be shipped, when you receive an Order Confirmation (as stated in Clause 10).

7. VÉRIFICATION ET CONFIRMATION DU CLIENT

We recommend that you carefully check all details of an order before sending it through the Customer Relations Department or the Web Site, including, without limitation, information specific to each sale, provided by the representative of MISS GOLD NUGGETS (in the case of an order placed through the Customer Relations Department) or on the website (in the case of an order placed on the Website).

Having fully tested your order, please first click on the box next to the words "I have read and agree to the terms and conditions" to indicate your acceptance of these Terms and Conditions then the button "Order with payment obligation" (Web site) to send your order.

By sending a command, you submit to MISS GOLD NUGGETS an offer to buy the products placed in your "Shopping Cart". Notwithstanding any provision hereof, MISS GOLD NUGGETS reserves the right to refuse, cancel and terminate orders at any time for legitimate reasons. For example, MISS GOLD NUGGETS may refuse, terminate or cancel your order if ongoing dispute regarding payment of a previous order or MISS GOLD NUGGETS suspected attempted fraud or any other kind of violation of these Terms of Sale .

8. PAIEMENT

8.1. Payment by credit card or debit card

You can pay by credit or debit card, as indicated on the Website or through the Customer Relations.

When ordering on the Web Site, you must specify your payment details on the appropriate form. If you order by phone, you will need to contact Customer Relations at the number of your credit or debit card as well as the security code three or four digits printed on the back or the front of your card (CVV2 / CVC2 / CID) . Your call may be recorded for security purposes and quality assurance, but no mention of the information on your credit card will be registered by our Customer Relations or any mention will be fully encrypted and only used to treat transactions with payment cards. Please see our Privacy Policy which you can find detailed information on how and how long we are likely to use or store your personal information and conversations recordings.

All credit card holders / credit cards are subject to validation checks and authorization procedure of the issuer of the card. If the issuer of your payment card refuses to authorize payment to MISS GOLD NUGGETS, you will need to contact it directly to resolve the problem, MISS GOLD NUGGETS will not be held responsible for delays or non-delivery.

To process your order, we may proceed with the prior approval of your credit card. The amount of your purchase will be blocked on your card until your order is shipped to the shipping address provided MISS GOLD NUGGETS, an Order Confirmation You will then be communicated and charged your credit card price applicable purchase. By submitting an offer to purchase products MISS GOLD NUGGETS on the Website or through the Customer Relations Department, you expressly authorize MISS GOLD NUGGETS prior authorization to execute transaction payment card and if MISS GOLD NUGGETS deems necessary, to transmit or receive information (including updated information) about you for or originating from third parties, including but not limited to the number of your payment card to authenticate your identity to validate your credit card, to obtain an initial authorization of payment card and to authorize individual purchase transactions. Please see our Privacy Policy which you can find detailed information on how and how long we are likely to use or store your personal information.

Under this contract, the payment processing services products and / or services purchased on this website by credit or debit card is provided by, according to the method of payment used to purchase products and / or services .

8.2. Payment by bank transfer

You can pay by bank transfer all orders over 2000 Euros past via the Customer Relations Department or the Web Site. Do not forget to mention the reference number of the order on the bank transfer form.

No bank transfer are accepted for deliveries to the Netherlands.

After you have ordered and selected the bank transfer as payment method, Cartier will wait to receive payment before processing your order. If funds are not credited to our bank account within seven (7) working days of placing your order, the order will be canceled.

MISS GOLD NUGGETS will not charge any commission on a payment by bank transfer. However, please ensure that we receive the full amount indicated in the acknowledgment of receipt of order so that we can process your order. Please note that some financial institutions may levy a charge for using bank transfer.

8.3. Security

MISS GOLD NUGGETS takes precautions - administrative, technical and physical measures - to safeguard your personal information against loss, theft or misuse, as well as against unauthorized access, disclosure, alteration and unauthorized destruction. MISS GOLD NUGGETS uses the Internet security encryption "Secure Sockets Layer" (SSL) on all web pages where personal information is collected.

We will do our best to protect your personal information throughout the online sales process, but we can not guarantee the integrity and security of the data you provide on the Website and can not be held responsible for any loss or damage arising from use of the Internet, for example in case of piracy. For any additional information about our terms of use and protect your personal information, see our Privacy Policy.

To secure your transaction and prevent fraud, MISS GOLD NUGGETS perform a verification operation of your credit card and fraud control. By placing your order, you will be deemed to have autoriséMISS GOLD NUGGETSà make these checks and, if MISS GOLD NUGGETS deems necessary, to promptly transmit or information you have provided to it about you to authenticate your identity, to validate your credit card, to obtain an initial credit card authorization and to authorize a purchase transaction in particular.

9. CONTROL ACKNOWLEDGEMENT

Once you have placed your order on the Website or through the Customer Relations Department, you will receive via email a Command acknowledgment of receipt stating the details of your order together with these Terms and Conditions . This Order acknowledgment of receipt will contain a control reference number attributed by MISS GOLD NUGGETS. Please check the General Conditions in reception and ensure that you have backed up the Command Reference number for all future questions regarding your order.

This Order acknowledgment of receipt does not constitute acceptance of your order. Following the transmission of Control Receipt Acknowledgement, MISS GOLD NUGGETS proceed to the usual security checks and process your order.

10. CONFIRMATION ORDER BY MISS GOLD NUGGETS

When shipping the ordered product, after running its security controls, MISS GOLD NUGGETS send you email an Order Confirmation.

The Order Confirmation constitutes acceptance of your order by MISS GOLD NUGGETS, indicating the existence of a sales contract binding.

MISS GOLD NUGGETS retain information about all orders as required by applicable laws. These documents will be available to customers by contacting the Service Center Customer.

11. SHIPPING POLICY

We only accept orders for delivery to an address in one of the countries mentioned in Clause 2 above. Please note MISS GOLD NUGGETS does not ship products to certain addresses (eg PO boxes or hotels) or in the following areas:

• Andorra (Spain)
• Canary Islands (Spain)
• Ceuta (Spain)
• Melilla (Spain)
• Overseas Territories: Guadeloupe, French Guiana, Reunion, Martinique (France)
• Greenland (Denmark)
• Faroe Islands (Denmark)
• Livigno (Italy)
• Campione d'Italia (Italy)
• Vatican
• Büsingen am Hochrhein (Germany)
• Heligoland (Germany)
• Guernsey (UK)
• Gibraltar (UK)
• Jersey (United Kingdom)
• Aland (Finland)
  

You can find more information on the website or by contacting the Customer Relations Department.

Delivery charges and estimated delivery times will be mentioned on the Website or through the Customer Relations before you place your order and will be summarized in the Order Acknowledgement of Receipt.

When estimating the delivery of a package, please take account of the credit approval period, the address verification and order processing, as well as the time required for receipt of your payment in case of bank transfer. Once the order is processed and ready for shipment, we will send you the Order Confirmation email. Please refer to the website or call our Customer Relations for more information.

We will do our best to meet the estimated delivery times from the your Order Confirmation date.

12. BILLS

When ordering products on the Website or through the Customer Relations, you, as a customer, will have the opportunity to elect to receive an invoice to your billing address. If you decide the time you do not want to receive invoice, you can then at any time request an invoice by calling Customer Relations (phone number listed on the Website), subject to supply proof of identity at the Customer Relations.

Please note MISS GOLD NUGGETS not disclose either the invoice or the payment information to the gift recipient.

13. RIGHT OF WITHDRAWAL CUSTOMER

As a customer residing in the European Union, you have the right to withdraw from this Agreement within 14 days without justification. The withdrawal period expires after 14 days of receipt by you or by a third party (other than the carrier) indicated by you, the goods you take physical possession.

To exercise this right of withdrawal, you can contact our Customer Service Centre (phone number and email address listed on our website), to obtain a Return Authorization Number (NR) we will confirm in writing. Otherwise, you must inform us (MISS GOLD NUGGETS, BP 4-94471 Boissy Saint Léger Cedex France) of your decision to withdraw from this contract by an unequivocal statement (eg a letter sent by mail or e-. Mail).

If you retract this agreement, we will refund all payments received, including the cost of delivery (excluding additional costs resulting from your choice of a type of delivery other than the type of standard delivery cheapest GOLD NUGGETS proposed by MISS) as soon as possible and in any event no later than 14 days from the day we have been informed of your decision to withdraw from this contract.

We will make this refund using the same payment you have used for the initial transaction, unless you have expressly agreed otherwise; in all cases, you will not have to pay any costs arising from such reimbursement. Please provide a copy of a SWIFT message of the initial transfer if paid by bank transfer so we can pay you back to the same bank account.

We can refuse reimbursement until we have received the goods or have received from you the proof that you have returned the goods, whichever is the earlier.

You will return the goods to us and we will deliver them in the shortest time possible and in any event no later than 14 days after you have informed us of your cancellation of this contract. The deadline is met if you return the goods before the expiration of the period of 14 days. We will take our the costs of returning goods only if you conform to the return process specified below; otherwise, these costs will be your responsibility.

The Customer shall be liable for any decrease in the value of the product if the deterioration was caused by use exceeding the limits of what is necessary to establish the nature, characteristics and the functioning of the product. To "establish the nature, characteristics and operation of the product", the customer should only handle and inspect it in a way that would be allowed to store. Consequently, if the product is damaged or destroyed, MISS GOLD NUGGETS deduct the cost of repair or replacement of the refund amount.

14. BACK PERIOD FOR GIFTS TO

To ensure your complete satisfaction, MISS GOLD NUGGETS also offers Gifts Recipients same return period, provided they strictly comply with these Terms and Conditions.

If the product returned by a gift recipient does not meet our quality control standards or if the gift recipient is otherwise in violation of these Terms and Conditions, MISS GOLD NUGGETS refuse return and return product to the Recipient of gift.

In the event of the return of a product to the e-shop MISS GOLD NUGGETS, only one client will be entitled to receive a refund. In any case the gift recipient will be entitled to a refund, but he / she may benefit from an exchange as indicated below.

15. RETURN PROCESS

15.1. Return process

The Products purchased on the Website or through the Customer Relations Department can be returned to the following address: MISS GOLD NUGGETS, BP 4-94471 Boissy Saint Léger Cedex France.

Products that have not been purchased on the Website or through the Customer Relations Department may NOT be returned to the e-boutique MISS GOLD NUGGETS.

To make the return process, please follow the steps below.

First, please contact the Customer Relations (phone number and email address listed on our website) to inform us of your decision to withdraw and get a Return Authorization Number (NR) (we do not charge extra for communication costs).

Then:
i)
Provide the necessary information, with Back Number (NR) where applicable, on the return form provided for this purpose in the box or on the original packaging, and sign it,

ii)
Enclose the completed return form with the product, all accessories, as appropriate, and all other documents in the box and original packaging of the product,

iii)
Seal packaging and label the prepaid return label,

iv)
Recall the Customer Relations Department to schedule an appointment for removal by our partners,

v)
The parcel will be removed and returned to our warehouse.

You can also call the Customer Relations Department to perform these procedures. Then:

i)
The Customer Relations fill the online application form back to your account

ii)
The Customer Relations will send you immediately by e-mail the completed return form,

iii)
You must print the return form and give it during removal. If you do not have a printer, the logistics center will print the return form and will give you the time of removal,

iv)
You include the completed return form with the product, all accessories, if any, and all other documents in the package and the original box of the product,

v)
Miss Serae package delivered to our warehouse.

Customer or Gift Recipient, as applicable, must keep proof of return shipping and MISS GOLD NUGGETS disclaims all liability in case you would not be able to provide proof. Only goods received by the MISS GOLD NUGGETS e-shop will be eligible for a refund or exchange, as applicable.

Upon receipt of returned merchandise, MISS GOLD NUGGETS verify that the returned product is in compliance with these Terms and Conditions.

15.2. Conditions for return of a product

The MISS GOLD NUGGETS Products must be returned new and unused.

Please return the box and original packaging MISS GOLD NUGGETS, with all its accessories, if any, with all the protective materials and labels in place, as well as labels and stickers attached to products. Failure to do this will give MISS GOLD NUGGETS be entitled to retain the corresponding value of repayments made to the Customer or to reject the product returned by the Gift Recipient.

All returns will be submitted by MISS GOLD NUGGETS a Quality Control (QC) rigorous to ensure that the returned products comply with the quality requirements.

If the returned product meets the quality control standards (CQ), MISS GOLD NUGGETS will refund or exchange, as applicable.

15.3. Product exchanges for Customers and Gifts Recipients

Clients and Gifts Recipients can exchange a product purchased on the Website or through the Customer Relations Department against another product MISS GOLD NUGGETS exchange if the product meets these Conditions of Sale.

If a Customer or Gift Recipient returns a product to the e-shop MISS GOLD NUGGETS for its return, only the Customer will be entitled to receive a refund of the price difference when the product to be returned is more than Product MISS GOLD NUGGETS desired. If the returned product is cheaper than the desired product, the price difference will be borne by the Customer or the Gift Recipient.

In both cases, MISS GOLD NUGGETS send the Customer an e-mail stating the value of the returned product, the price of the item against which the original product was exchanged and the amount of the difference to be paid by the Customer or the the Customer is entitled to receive.

16. MANUFACTURER WARRANTY

MISS GOLD NUGGETS scrupulously ensures that each product is rigorously comply with the quality standards applicable to it and that it has met all the controls, both technical and aesthetic.

The selected products are covered by the International Guarantee MISS GOLD NUGGETS. If you want to repair a product covered by International Guarantee MISS GOLD NUGGETS, please refer to this or call our Customer Relations for more information.

17. LEGAL WARRANTY

In your customer, you can have the same rights under the applicable national legislation governing the sale of consumer goods; these rights are not affected by these Conditions of Sale.

18. REPAIRS

For questions regarding service, please contact our Customer Relations (phone number and email address listed on the website).

19. ACCURACY OF PRICES AND PRODUCT DESCRIPTIONS

Although MISS GOLD NUGGETS endeavor to check the accuracy of the information published on the website, in advertisements or catalogs, or provided by the Customer Relations Department, she provides no warranty, express or implied, regarding the accuracy, reliability or completeness of such information. MISS GOLD NUGGETS does not confirm the price of a product MISS GOLD NUGGETS before an Order Confirmation is issued by MISS GOLD NUGGETS, indicating the existence of a sales contract binding. If the correct price of a product MISS GOLD NUGGETS is higher than the price listed on our website, then either MISS GOLD NUGGETS contact the Customer to ask him for instructions before shipping the order, or if MISS GOLD NUGGETS only can not receive instructions from the Client, reject the order and notify him that rejection.
Although MISS GOLD NUGGETS strives to ensure that descriptions, photographs or graphic representations of MISS GOLD NUGGETS products displayed on the Web site or in a catalog are as accurate as possible, MISS GOLD NUGGETS does not guarantee that these these nor other contents are free of errors, either following an inaccuracy, omission, an obsolete item or for any other reason. Consequently, the exclusive remedy in the event of such an error is to return the product as indicated in our return policy.

20. FINAL CLAUSES

Information and complaints. In case of complaint, please contact our Customer Service at the following address: MISS GOLD NUGGETS, BP 4-94471 Boissy Saint Léger Cedex France. For further information or complaints, you can contact the Customer Relations Department at the telephone number and e-mail address indicated on the Website.

Entire Agreement. The General Conditions of Sale, including policies attached hereto (eg. Our Privacy Policy) constitute the entire agreement between you and MISS GOLD NUGGETS regarding your purchase MISS GOLD NUGGETS products through the Service Relations client or the Web Site, and supersedes all previous terms and conditions of sale.

Severability. In the event that any provision of the Terms and Conditions would be considered partially invalid or unenforceable by a court for any reason whatsoever, it would be void or unenforceable to that extent only, and the validity and enforceability of the remaining provisions General Conditions will remain unaffected.

21. APPLICABLE LAW

These Terms and Conditions are governed by French law and interpreted in accordance with it, without any reference to the provisions concerning a possible conflict of laws and excluding the Convention on the International Sale of Goods.

22. JURISDICTION

You can initiate proceedings against MISS GOLD NUGGETS be in the French courts, or in the country where you live. MISS GOLD NUGGETS can also take proceedings against you in the courts of the country where you live.
Without limitation to the formation of an appeal before a court, MISS GOLD NUGGETS or Customer shall make all possible efforts for a period of thirty (30) days to settle amicably any dispute or disagreement that may arise with the product or linked to the product, to the General Conditions of Sale or any breach thereto.

Revised: February 2015